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FAQ

Why did my practice not count?

A guided session needs genuine participation before it can update your streak.

Where to find itPractice and Journey

Step by step

  1. 1

    Confirm that you replied at least once during the guided session.

  2. 2

    Use End session when you finish rather than closing immediately after the opening message.

  3. 3

    Check You → Journey → Practice History for the completed session.

  4. 4

    If it is still missing, check your connection and try a new short session before contacting Support.

What you’ll see

Select any screenshot to view it at full size.

Practice Guided Sats Session
Practice Completion

Related guides

FAQ What is the difference between the Advisor and source chat?

Use the Advisor for your personal practice; use source chat to study a particular work.

Read guide → FAQ Why am I not receiving a reminder?

Check the reminder itself, account preferences, and device permission.

Read guide → FAQ What syncs between devices?

Account data generally follows your sign-in; audio notes remain on the device where you wrote them.

Read guide →