Why am I not receiving a reminder?
Check the reminder itself, account preferences, and device permission.
Step by step
- 1
Open Practice → Reminders → Manage and confirm that the reminder is On and has the intended local time.
- 2
Open You → Settings → Notification settings and confirm that notifications and Practice reminders are enabled.
- 3
Check the operating system or browser settings and allow notifications for Neville AI.
- 4
Confirm that the device timezone is correct.
- 5
For Community replies, check Community → Profile & avatar instead.
What you’ll see
Select any screenshot to view it at full size.
Related guides
Use the Advisor for your personal practice; use source chat to study a particular work.
Read guide → FAQ Why did my practice not count?A guided session needs genuine participation before it can update your streak.
Read guide → FAQ What syncs between devices?Account data generally follows your sign-in; audio notes remain on the device where you wrote them.
Read guide →